Lists of Telco Companies Contact Details

byEricson Felipe -
16
Some of you might experience this issue, a hard time calling your network provider's Customer Service Representative (CSR) due to a high volume of call concerns they are receiving.
Lists of Telco Companies Contact Details Philippines

So, we compile all the contact details and information of the top providers here in the Philippines. You can select the best way you want to connect with the available agents that will help you with your concerns, most especially when you need assistance urgently.

Contact Details for Globe Telecom Subscribers

  1. Facebook:

  2. Twitter:

  3. Others:
    • For Globe Prepaid, Call 211 (Toll-Free) | 02-730-1000 (Landline)
    • GCash Concern, Call 2882 (Toll-Free using Globe SIM)
    • Contact Form
    • Talk2Globe Live Chat
    • via SMS - Just text HELP and send to 1234
    • For other Promos and Services dial *143# then press call.

Contact Details for Touch Mobile Subscribers

  1. Facebook:

  2. Twitter:

  3. Others:
    • Call *808 using your TM SIM. (Toll-Free)

Contact Details for Smart Communications/Talk N' Text subscribers

  1. Facebook:

  2. Twitter:

  3. E-mail:
    • For Customer Service Online (For SMART and SMART Bro Users) - Register and Login here - my Smart
    • For non-SMART users, you can submit your concern here - Help Ticket

  4. Others:
    • Smart Prepaid/Postpaid, SMART Mobile Broadband, and Talk ‘N Text: *888 (Toll-Free via SMART SIM) | (02) 888-1111 (Hotline)
    • SMART Money: 15177 (Toll Free via SMART SIM) | (02) 845-7777 or 1-800-1-888-5648 (Hotline)
    • SMART Padala: 7788 (Toll Free via SMART SIM) | (02) 845-7788 or 1-800-10-8457788 (Hotline)
    • SMART Load Retailers: *333 (Toll-Free via SMART SIM) | (02) 845-7733 (Hotline)
    • SMART Load Dealers: *7744 (Toll-Free via SMART SIM) | (02) 845-7744 (Hotline)
    • SMART Bro Enterprise: *177 (Toll-Free via SMART SIM) | 177 (Hotline)

    Note: Toll-Free is not applicable during international roaming.

Contact Details for Sun Cellular Subscribers

  1. Facebook:

  2. Twitter:

  3. Others:
    • Sun Cellular 24/7 Text Hotline Service - Just text SUNSAGOT and send it to 1200. (Free of charge)
    • For Prepaid, Call 200 using your Sun Cellular SIM (Toll-Free) or (02)395-8000 (Landline).
    • For Sun Postpaid Elite plan, call 888 using your Sun Cellular phone (Toll-Free) or (02) 395-8888 (Landline).
    • For Sun Broadband Wireless concern, call 333 using your Sun Cellular SIM (Toll-Free) or (02) 395-3333 (Landline).
    • You can also e-mail or send them your concern using their feedback form - click here.

Contact Details for ABS-CBN Mobile Subscribers

  1. Facebook:

  2. Twitter:

  3. Others:
    • Call 7878 using your ABS-CBN Mobile SIM (Toll Free) or call (02) 266-7878 (Landline).
    • E-mail them at customercare@abscbnmobile.com
    • Visit them @ Ground Floor ELJCC Building, ABS-CBN Broadcast Center, Eugenio Lopez Drive, Quezon City, Philippines, 1103.
Tags:

16 Comments

  1. Mirriam DictionaryJuly 2, 2016 at 10:48 AM

    This is truly helpful. I hate when I call their line and I have to wait for a ring.

    ReplyDelete
  2. theresaJuly 2, 2016 at 3:08 PM

    This is really helpful especially if you want to talk to their customer service. This will come in handy in the future.

    ReplyDelete
    Replies
    1. Ericson FelipeJuly 3, 2016 at 10:22 PM

      Yes! More options, more chances of reaching them quickly. 😂

      Delete
  3. JohnaJuly 2, 2016 at 3:49 PM

    Very informative! Will definitely be bookmarking this!

    ReplyDelete
  4. John PenaJuly 2, 2016 at 7:02 PM

    Woah, those are lots of useful information brother. Good job in gathering those information and posting them all up here. It truly is a big help to those in need of these contact details

    ReplyDelete
  5. UnknownJuly 3, 2016 at 8:59 AM

    Thank you for sharing this. This will be very useful

    ReplyDelete
  6. Jeffrey NeronaJuly 3, 2016 at 4:31 PM

    Thanks for compiling all these. But usually I prefer to personally go to their store because most Philippine Telco Companies have a bad customer service.

    ReplyDelete
    Replies
    1. Ericson FelipeJuly 3, 2016 at 10:41 PM

      That is not an issue. For hassle free and convenient way to escalate your concern to them. 😉

      Delete
  7. UnknownJuly 3, 2016 at 7:23 PM

    Bookmarked your post already. Thanks for this, it's very helpful!

    ReplyDelete
  8. UnknownJuly 3, 2016 at 11:42 PM

    Lucky me I seldom encounter problems with my line. But this post is pretty helpful! :)

    ReplyDelete
  9. SamJuly 4, 2016 at 1:12 PM

    This has been really helpful! I only have Globe, but for those searching for contacts, they will surely appreciate this post

    ReplyDelete
  10. KarenJuly 5, 2016 at 11:59 PM

    I did save your link for this post for future use. I already have Smart and Globe contact details aside from the rest.

    ReplyDelete
  11. UnknownJuly 6, 2016 at 2:42 AM

    This is a great informant!! :) Thanks much for this post!! :)

    Cheers!
    Saswati from http://www.exploreitmyway.com

    ReplyDelete
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